Issue 2 Rev 14 : Auth LL : Last reviewed 29/11/2022
For Personal Licenses: In general, a person over 15 years will have the capacity to make his or her own privacy decisions. For children who are under 15 years old, or who otherwise cannot make these decisions for themselves, Literatu refers consent for the collection of this information to the parent/guardian.
For School Licenses: In order to remain compliant with COPPA the licensee (The School District, School or Teacher) must obtain verifiable parental consent to store the following student information on the Literatu online platform. Where student information is shared with Literatu by a School District, School or Teacher, Literatu accepts that consent is authorized by that institution in lieu of parental consent.
We will treat consent given by a teacher, parent or guardian as consent given on behalf of the child, and notices to the relevant school or other institution or teacher, parent and/or guardian will act as notice given to the child.
The information we collect when teachers use the Scribo Pronto extension/add-in for Google Docs or Microsoft Word includes:
Required permissions for add-ins and extensions
Applications that integrate with Google or Microsoft products must declare their intent to access your data by requesting permission from you when you install them. Literatu requests permissions based on the principle of least privilege. That is, we request permission to access only the minimum subset of your data that we need to function correctly. Should permission requirements and functionality change, Literatu will request your permission again.
Your express permission must be granted in order for Literatu to integrate with Microsoft Word, Chrome browser, Google Sheets or Google Docs.
Below is a list of the permissions we use and why they are required for the Scribo Pronto add in for Microsoft Word Online and Microsoft Word 2016.
How Scribo Pronto uses it
|Sign you in and read your profile||
Pronto accesses the name, email address and optionally profile picture of you and the users that are editors of the document you are viewing or grading.
We store your name and email in order to manage your licensing information and save your grading and feedback so you can access it again.
Have full access to all files user can access
Read only access to the document content that you are viewing or grading using the service.
We use edit permission to insert a Writing Report into the document, if this option is chosen.
Below is a list of the permissions we use and why they are required for the Scribo Pronto extension for Chrome.
|How Scribo Pronto uses it|
|View and manage your Google Docs documents||
Read only access to the document content that you are viewing or grading using the service.
We use edit permission to optionally insert a Writing Report into the document
Associate you with your personal info on Google
See your personal info, including any personal info you've made publicly availableView your email address
Pronto accesses the name, email address and optionally profile picture of you and the users that are editors of the document you are viewing or grading.
We store your name and email in order to manage your licensing information and save your optional grading and feedback so you can access it again.
Students and Personally Identifiable Information
For Google or Microsoft SSO based registrations, we collect the following information about students so that we can create a student account:
No other Google or Microsoft profile information is collected.
For non-Google or Microsoft SSO based registrations, we collect the following information about students so that we can create a student account:
Teachers and Personally Identifiable Information
Teacher accounts encompass all roles that are available in the Literatu suite, for example classroom teachers, heads of department etc.
For Google or Microsoft SSO based registrations, we collect the following information about teachers so that we can create a teacher account:
No other Google or Microsoft profile information is collected.
For non-Google or Microsoft SSO based registrations, we collect the following information about teachers so that we can create a teacher account:
Literatu only stores data that is needed for the provision, administration or improvement of the functionality provided for education purposes, as required by each school. The information we collect when students or teachers (“users”) use the Literatu or Scribo web applications can include:
Additional Data Stored by Ledger and NAPLAN Explorer (optional - chosen by the school)
The information we collect when students or teachers (“users”) use the Literatu Ledger web applications:
Data security and privacy are important to us, and we take all steps necessary to protect your personal information. Although no security or encryption method can be guaranteed to protect information from hackers or human error, we take all reasonable steps to secure your personally identifiable information against unauthorised access or disclosure.
Data is stored on servers provisioned in Amazon’s world class, highly secure data centers which utilize state-of-the art electronic surveillance and multi-factor access control systems. Data centers are staffed 24x7 by trained security guards, Environmental systems are designed to minimize the impact of disruptions to operations. Multiple geographic regions and Availability Zones allow Scribo to remain resilient in the face of most failure modes, including natural disasters or system failures.
All data in transit (inbound and outbound traffic) is symmetrically encrypted (AES-256). Data is also encrypted at rest.
Literatu employees have very limited access to content on our servers. Access is authorized strictly on a least privileged basis using secured connections. Where Literatu needs to access your data to provide you with support, we will obtain express permission to do so.
Literatu will never sell any user’s personal information to any third party. We do not display advertising, therefore, no data is collected for ad targeting. We do not operate any referral program and do not display any sponsored links.
Some Literatu services use AI and Machine Learning services, which are created, hosted and run by Literatu. Data sent to API (Application Programming Interfaces) based services such as Google Translate are anonymized and do not ever contain any user identifiable account data. All API services are accessed via encrypted communications.
All API services are provided by validated partners such as Microsoft, Google and IBM.
Literatu recognises the EU General Data Protection Regulation (GDPR) as an essential set of regulations and affirm our commitment to data protection for all users. We are committed to ensuring:
Personal data is processed fairly, lawfully and in a transparent manner
Personal data is collected and processed only for specified and lawful purposes
Processed data is adequate, relevant and not excessive
Processed data is accurate and kept up to date as necessary
Personal data is not kept longer than necessary
Personal data is processed in accordance with an individual’s rights
Personal data is kept secure
Transfer of your data outside of the EU
In the provision of our services, Literatu will transfer or store your data outside of the EU, to secure Amazon data centres located in Sydney, Australia. Your anonymised data may also be transferred to the USA for the provision of some services. As neither Australia nor the USA have EU adequacy status, Literatu uses Standard Contractual Clauses for data transfers outside of the EU. These can be found in the GDPR Data Processing Addendum located here.
Cookies are text files containing small amounts of information, which your computer or mobile device creates when you visit a website. Literatu does not store any cookies for the purpose of marketing or advertising. The following cookie types are used by Literatu.
Authentication, Security, Basic Functionality
Sometimes called “necessary cookies”, these cookies are needed for our sites to work properly. Without these cookies, core site services, such as accessing secure areas, can’t be provided. These cookies don’t gather information about you and are not used for marketing purposes.
These functional cookies are all about the choices you make. They help us tailor your experience by remembering changes you’ve made to customisable content. Without these cookies, our application won’t remember any choices you’ve previously made, or personalise your browsing experience.
Literatu uses Google Analytics to track visitor usage. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.
By using these service, users are agreeing to be bound by the YouTube Terms of Service.
From time to time, we may make changes to this policy. We will notify you of any changes via the Literatu messaging system. In the case of material changes to the policy, we will also seek your renewed consent. Notifications of changes to the policy will include a link to the updated policy, a summary of the changes, why the update was necessary and how it affects you.
If you do not agree with any aspect of the updated policy, you must notify us promptly and cease using our services. We recommend that you regularly check for changes and that you review this policy when visiting our website.
We will take reasonable steps to make sure that the personal information we collect and use is accurate and up to date. If your personal details change, such as your name or email address, please amend your profile accordingly.
You have the right to see the personal information we hold about you via an access Request. You may ask us to make any changes to ensure that it is accurate and up to date, unless an exception under relevant privacy legislation applies. You also have the right to ask us to remove your data.
If you wish to access or remove your data, please contact us using the contact details set out below. Requests will be met within 30 days of receiving the request.
Literatu Pty Limited
103/109 Alexander Street
CROWS NEST NSW 2065 Australia
We will promptly acknowledge and investigate any complaint about the way we manage personal information.
Literatu Terms of Service
Please read these terms of service ("agreement") carefully before using the services offered by Literatu Pty Limited (hereinafter referred to as “Literatu").
By visiting the websites or using the services of Literatu in any manner, you agree that you have read and agree to be bound by the terms and conditions of this agreement to the exclusion of all other terms. If the terms of this agreement are considered an offer, acceptance is expressly limited to such terms.
If you do not agree to all of the terms and conditions of the agreement, you have no right to use Literatu websites or services. For clarity, third party software may be available via Literatu websites or services (“third party software”, for example via integration to Microsoft Teams or Google Classroom). Such third-party software is being provided by such third party and not by Literatu, and Literatu has no responsibility therefor. In addition to the terms of this agreement with respect to third party software, your use of such third-party software will be governed by the terms of any agreement between you and such third party.
The Literatu website (https://www.Literatu.com) and domain name and all other websites and domain names xaffiliated with Literatu, and any other linked pages, features, content, or application services offered from time to time by Literatu (collectively, the "website") are owned or operated by Literatu.
Subject to the terms and conditions of this agreement, Literatu may provide certain services through the website (the “services”), as described more fully on the website. You may only use the services for your internal, non-commercial, educational use. The term "services" shall include, without limitation, any service Literatu performs for you and the content offered by Literatu on the website.
Literatu may change, suspend or discontinue all or any part of the services at any time. Literatu also may impose limits on certain features and services or restrict your access to parts or all of the services without liability. Literatu reserves the right, in its sole discretion, to modify this agreement at any time by posting a notice on the website, or by sending you a notice via email. You shall be responsible for reviewing and becoming familiar with any such modifications. Your use of the services or the website following such notification constitutes your acceptance of the terms and conditions of this agreement as modified.
You represent and warrant to Literatu that you are of legal age to form a binding contract (or, if you are a minor, you have your parent's permission to use the services, and your parent has read and agrees to this agreement on your behalf).
If you are accepting this agreement on behalf of an institution, company or other legal entity, you have the authority to bind that institution, company or legal entity to this agreement. You also certify that you are legally permitted to use and access the services and take full responsibility for the selection and use of and access to the services. This agreement is void where prohibited by law, and the right to access the services is revoked in such jurisdictions.
You shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access, or otherwise use the services, including, without limitation, hardware, software, and internet service. You shall be responsible for ensuring that such equipment or ancillary services are compatible with the services.
Literatu collects limited personal information from minor students, but only where that student's parent/guardian, school, district, and/or teacher has contracted with Literatu to collect personal information from students for the use and benefit of the learning environment.
Literatu requires schools, districts, and/or teachers to obtain parental consent from students' parents before collecting any such personal information.
If you are a student, please do not send any personal information about yourself to us, other than what we request from you when you sign up for the services. If we learn that we have collected personal information from a student without parental consent being obtained by his or her school, district, and/or teacher, or if we learn a student has provided us personal information beyond what we request when he or she signs up for the website, we will delete that information as quickly as possible.
If you believe that a student may have provided us personal information beyond what is requested when signing up for the website, or that a student's school, district, or teacher has not required parental consent prior to our collection of any personal information, please contact us at info@Literatu.com
If you are accessing the services on behalf of a school, college or district, you will only grant access to teachers and staff members who are current employees of your school, college or district. Upon termination of a teacher or other staff member's employment with you, you will require such individual to cease using all access permission he or she has in his or her possession and you will retire their Literatu account using administration pages available to your school. If at any time you learn a user of the services claims to be affiliated with your school, college or district who is not, in fact, affiliated with your school, college or district, you will notify Literatu immediately.
If you are accessing the services on behalf of a school, college or district in the USA, you represent and warrant that you are solely responsible for complying with the child online privacy protection act ("COPPA"), which requires parental consent for online collection of personal information from children under 13.
If you are accessing the services as a parent, the following terms also apply to you:
A. You will only use access provided to you by your child or children's teacher(s).
B. You understand that your acceptance of this agreement indicates that you are agreeing to these terms both on your own behalf as well as on behalf of your child or children who use the website.
4. Services Content
Content provided under the Service is intended solely for the personal use of users and may only be used in accordance with the terms of this agreement. All materials displayed on the website (including, but not limited to text, graphics, articles, photographs, images, illustrations (also known as the "content") are protected by copyright and other intellectual property laws.
You shall abide by all copyright notices, trademark rules, information, and restrictions contained in any content accessed through the services, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, display, license, sell or otherwise exploit for any purposes whatsoever any content or third party submissions or other proprietary rights not owned by you:
(i) without the express prior written consent of the respective owners, and
(ii) in any way that violates any third party right.
The website is protected by copyright, pursuant to Australian copyright laws, international conventions, and other copyright laws. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this section 4), create derivative works based on, distribute, perform, display, or in any way exploit, any of the content, software, materials, or services in whole or in part.
You shall not store any significant portion of any content in any form. Copying or storing of any content other than personal, non-commercial use is expressly prohibited without prior written permission from Literatu or from the copyright holder identified in such content's copyright notice. You shall not link to the website without Literatu's prior written consent, except in accordance with the terms of this agreement.
Where you generate or upload new content on the website ("your content"), you retain the ownership in the intellectual property that is generated. By posting or otherwise providing your content to or through the website, you grant Literatu (and its successors and assigns) a non‐exclusive, royalty‐free, transferable, worldwide license and right to use, display and otherwise make available your content on the website for the purpose of providing the services.
Where you have also actively chosen to share your content with other users of the website, you grant Literatu (and its successors and assigns), and any other such users with whom your content is shared, a non‐exclusive, royalty‐free, transferable worldwide license and right to use, display, reproduce, distribute, publish, modify, adapt, translate, create derivative works of, make available and sublicense and otherwise use your content.
You understand that all information transmitted through the service is the sole responsibility of the person from which such content originated and that Literatu will not be liable for any errors or omissions in any content. You acknowledge that all content accessed by you using the services is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom.
You understand that Literatu cannot guarantee the identity of any other users with whom you may interact with in the course of using the services. Additionally, Literatu cannot guarantee the authenticity of any data which users may provide about themselves.
5. Your warranty
You warrant, represent and agree that you will not contribute any content or otherwise use the services in a manner that
(i) infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party;
(ii) violates any law, statute, ordinance or regulation;
(iii) is harmful, fraudulent, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, or otherwise objectionable; or
(iv) jeopardises the security of your account in any way, such as allowing someone else access to your account or password.
You remain solely responsible for all content that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the services, and you warrant that you possess all rights necessary to provide such content to Literatu and to grant Literatu the rights to use such information in connection with the services and as otherwise provided herein.
Literatu reserves the right to remove any content from the services at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such content), or for no reason at all.
You are responsible for all of your activity in connection with the services. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your right to access or use the services.
You may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any Literatu user. Use of the services to violate the security of any user, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity is expressly prohibited.
Further, the use of manual or automated software, devices, or other processes to "crawl" or "spider" any page of the website is strictly prohibited. You will not decompile, reverse engineer, or otherwise attempt to obtain the source code of the services.
7. Disclaimers and Limitations of Liability
Literatu has no special relationship with or fiduciary duty to you. You acknowledge that Literatu has no control over, and no duty to take any action regarding: which users gains access to the services; what content you access via the services; what effects the content may have on you; how you may interpret or use the content; or what actions you may take as a result of having been exposed to the content. You release Literatu from all liability for you having acquired or not acquired content through the services.
The services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. Literatu makes no representations concerning any content contained in or accessed through the services, and Literatu will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the services. Literatu makes no representations or warranties regarding third-party services or products.
Literatu will try to ensure that the service is available for use, but there may be disruptions due to maintenance or technical issues outside of its control. Although Literatu will try to avoid downtime during peak hours, it will not be liable if the service or any part of it is unavailable at any time.
Literatu does not guarantee that the service or its content, services, or features will be error-free, compatible with all hardware and software, or that your use of it will produce expected results. The service is provided to you "as-is" and "as available", and Literatu disclaims all express or implied warranties, including warranties of fitness, accuracy, and non-infringement of proprietary rights.
However, some parts of this section may not apply in certain jurisdictions if prohibited by local laws, and this does not affect your statutory rights as a consumer under applicable local laws.
Under no circumstances and under no legal theory, including, without limitation, tort, contract, strict liability, or otherwise, shall Literatu be liable to you or any other person for any indirect, special, incidental, or consequential damages of any character including, without limitation, damages for lost profits, loss of goodwill, work stoppage, accuracy of results, computer failure or malfunction, or damages resulting from your use of the website or services.
8. Registration and Security
As a condition to using services, you will be required to register with Literatu using an email address (for teachers) or an email address or login ID (for students) and select a password and user name ("Literatu user id"), or you may be permitted to register a school community within the website. Literatu permits the use of de-identified accounts, email addresses for teacher accounts must be accurate and must not use false email domains.
Literatu requires email for teachers so that we may communicate with teachers with regard to the Service. Failure to provide valid emails shall constitute a breach of this agreement, which may result in termination of your account and/or all accounts associated with your Literatu subdomain. You may not select or use as a Literatu user id a name of another person with the intent to impersonate that person or use as an Literatu user id a name subject to any rights of a person other than you without appropriate authorisation, nor may you select or use a school community that you do not have the right and authorisation to use. Literatu reserves the right to refuse registration of or cancel an Literatu user id or Literatu subdomain in its discretion. You shall be responsible for maintaining the confidentiality of your password.
You will indemnify and hold Literatu, its parents, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs and attorneys' fees) from any claim or demand made by any third party due to or arising out of your access to the services, use of the services, your violation of this agreement, or the infringement by you or any third party using your account of any intellectual property or other right of any person or entity.
10. Fees and payment
Access to the Literatu service requires you to pay for certain features or premium content.
11. Third party websites and services
Literatu has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the services. In addition, Literatu will not and cannot monitor, verify, censor or edit the content of any third-party site or service (including without limitation the third-party software).
By using the services, you expressly relieve and hold harmless Literatu from all liability arising from your use of any third-party website or service.
You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties (including without limitation publishers). You agree that Literatu shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that Literatu is under no obligation to become involved. If you have a dispute with one or more other users, you hereby release Literatu, its officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our service.
This agreement shall remain in full force and effect while you use the services. You may terminate your use of the services or your account at any time by contacting us at email@example.com. Literatu may suspend or terminate your access to the services, website or your account at any time, for any reason which violates the terms of this agreement. If your account is suspended or terminated, you will be notified of the reason in writing and given an opportunity to respond.
Termination of account may result in the forfeiture and destruction of all information associated with your membership. Upon termination of your account, your right to use the services, access the website, and any content will immediately cease. All provisions of this agreement which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. Literatu shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Literatu's reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
If any provision of this agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this agreement shall otherwise remain in full force and effect and enforceable.
This agreement is not assignable, transferable or sub licensable by you except with Literatu's prior written consent. Literatu may transfer, assign, or delegate this agreement and its rights and obligations without consent.
This agreement shall be governed by and construed in accordance with the laws of the state of New South Wales in Australia without regard to the conflict of law’s provisions thereof. Any dispute arising from or relating to the subject matter of this agreement shall be finally settled by arbitration in New South Wales, Australia, using the English language, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of arbitrators in accordance with the arbitration rules and procedures commonly accepted in New South Wales.
Judgment upon the award so rendered may be entered in a court having jurisdiction, or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator. For all purposes of this agreement, the parties consent to exclusive jurisdiction and venue in New South Wales, Australia. Both parties agree that this agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. This agreement and any subsequent versions of this agreement posted to the website will be deemed a writing signed by both parties. No agency, partnership, joint venture, or employment is created as a result of this agreement and you do not have any authority of any kind to bind Literatu in any respect whatsoever.
14. Copyright dispute policy
It is Literatu's policy to (1) block access to or remove material that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of our advertisers, affiliates, content providers, members or users; and (2) remove and discontinue service to repeat offenders.
A. Procedure for reporting copyright infringements:
If you believe that material or content residing on or accessible through the services infringes a copyright, please send a notice of copyright infringement containing the following information to info@Literatu.com including:
1. A physical or electronic signature of a person authorised to act on behalf of the owner of the copyright that has been allegedly infringed;
2. Identification of works or materials being infringed;
3. Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that Literatu is capable of finding and verifying its existence;
4. Contact information about the notifier including telephone number and email address;
5. A statement that the notifier has a good faith belief that the material identified in (3) is not authorized by the copyright owner, its agent, or the law; and
6. A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.
B. Once proper bona fide infringement notification is received:
It is Literatu's policy:
1. To remove or disable access to the infringing material;
2. To notify the content provider, member or user that it has removed or disabled access to the material; and
3. That repeat offenders will have the infringing material removed from the system and that Literatu will terminate such content providers, member's or user's access to the services.
C. Procedure to supply a counter-notice
If the content provider, member or user believes that the material that was disabled or removed is not infringing, or the content provider, member or user believes that it has the right to post and use such material from the copyright owner, the copyright owner's agent, or, pursuant to the law, the content provider, member, or user, must send a counter-notice containing the following information to firstname.lastname@example.org including
1. A physical or electronic signature of the content provider, member or user;
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
3. A statement that the content provider, member or user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and
4. Content providers, member's or user's name, telephone number and email address.
If a counter-notice is received, Literatu may send a copy of the counter-notice to the original complaining party informing that person that Literatu may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at Literatu's discretion.
Please contact Literatu's designated agent to receive notification of claimed infringement at the following address:
Designated agent to receive notification of claimed infringement:
Suite 103/109 Alexander Street
Crows Nest Sydney, NSW, Australia 2065
If you have any questions, complaints, or claims with respect to the services, you may contact us at email@example.com